With the repair and valuation module you get easy access to a network of service providers, the best pricing and an easy approval process.
The repair and valuation module represents the network of preferred service providers who have negotiated prices and service agreements with ClaimShop.
This network makes it possible to get the best possible price for repair services and gives an easy overview of the service provider agreement including all communication, invoices and the status of the agreement.
You can approve the offer and request the service and also approve the invoice upon completion of the service, making the procurement of repair services ultra-swift and accelerating the overall claims process.
Supplier Management allows you to manage all your interactions with your trusted service providers. This is where you request estimates, repairs, or a valuation and match service. This module also makes sure an invoice gets approved upon completion of a specific service. It makes interactions with all your service providers clear and seamless.
This feature makes sure service providers receive an automated email with a valuation. The service provider enters the necessary information and sends it back to you – either directly using the submit link or through a separate email. Once the valuation is received back in the system, the information is automatically attached to the claim and can be automatically approved. This ensures that you and the service provider stay aligned and that the claim progresses efficiently.
Allows service providers to receive an automated email with a estimate or repair request. The service provider enters the necessary information and sends it back to the claim handler – either directly using the submit link or through a separate email. Once estimate or repair request is received back in the system, the information is automatically attached to the claim it can be automatically approved.
Automatically selects the most suitable service provider (by price and distance) based on data: postal codes, service type, brands, profession, etc. You can configure selection based on its own criteria. Takes the guess work out of choosing a service provider and enables a faster service for the customer.
Supported by a set of rules, this feature sends a request for service directly from a self-service customer to the service provider – based on type of service and distance. This bypasses the need for a claim handler to take action and saves significant handling time, accelerating the digital claim process.