AI image recognition enables fast, digital damage assessments based on photos or videos taken by the customer or workshop. Using advanced computer vision algorithms, the extent of damage is automatically analyzed, accelerating claims processing and improving consistency.
Thorough Market Analysis Brings Insight and Perspective
Scalepoint has been closely following the development of this field for years. We’ve tested, evaluated, and benchmarked several technology providers – gaining valuable insight into what works in practice and where the pitfalls lie. Our most recent deep-dive into the visual AI solutions market shows the technology is now mature enough for us to offer it to our customers.
We're happy to share our experience. If you're already exploring this technology, we encourage you to leverage our expertise to validate your business case assumptions and ensure the technology meets your needs. For instance, is glass damage included?
This way, you can make an informed decision based on real insights.
1 + 1 = 3: Strong Synergies With AI Cost Control from Scalepoint
Combining AI image recognition with Scalepoint’s AI Cost Control creates a host of benefits:
- The customer/member journey improves through faster response times and fewer manual steps
- Damage is automatically detected and assessed
- Inaccurate or unnecessary repairs are flagged before they happen
- Manual processes are significantly reduced – from image intake to final approval
- Claims costs are contained via automated checks against pricing databases and repair logic
The synergy delivers:
- More satisfied customers and members
- Increased productivity
- Lower claims costs
- Better data for continuous optimization
Exploring your options? Use us as your sparring partner – and get clarity on both pitfalls and the business case.